Phuthuma Nathi IAR 2023

MultiChoice SA performance MultiChoice SA performance review MultiChoice SA continues to be the largest investor in local and sports content in South Africa and plays a meaningful role in further developing the local lm and production industry. Our operating performance 9.3m 90-day active subscribers (FY22: 9.0m) MultiChoice SA demonstrated resilience in what was an increasingly challenging period. Macro-economic and consumer pressure points continued to grow, exacerbated by the impact of persistent and elevated loadshedding which deteriorated into the fourth quarter of FY23. As loadshedding escalates beyond stage 4, we have seen an increasingly negative impact on TV viewership and subscriber activity rates. This has translated into lower-than-expected subscriber activity and subscription revenues in our business in FY23. Although we were able to grow our 90-day active subscriber base by 0.3m subscribers YoY, we saw a decoupling of our 90-day active and current active subscriber metrics at 31 March 2023 as illustrated by the 0.1m YoY decline in our current active base. This means that although customers still want our products, they are more selective on when they renew their subscriptions if for example there are high levels of loadshedding. We continue driving operational ef ciencies and digital agility, as we aim to leverage the momentum generated by the COVID-19 lockdowns in accelerating the pace of digital adoption in the business. Phuthuma Nathi Investments (RF) Limited Integrated annual report 2023 54 90-day active subscribers (m) FY22 FY23 9.0 3.3% 9.3 Premium 1.4 (6.2%) 1.3 Mid-market 2.8 (3.3%) 2.7 Mass market 4.9 9.6% 5.3 Our contributions to South Africa 3 644 fulltime employees (FY22: 3 620) ZAR5.7bn total tax contribution (FY22: ZAR6.9bn)

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