Personal goals Below we have disclosed the group CEO’s personal performance against the target. Exceeded targets relating to cash extraction from Nigeria on both the opening cash balance and local cash generation targets for the year. Managed the modernisation of MCG’s operational IT systems and platforms within the agreed timelines and budget. Technology modernisation Developed and executed against a plan for the group to expand into a platform business. Successfully executed on key projects, including M&A and new business lines. Group projects Continued to execute against a robust succession plan, however missed key targets. People Managed a proactive and robust regulatory process to avoid undue or unforeseen negative impacts on the business. Regulatory Marginally missed on revenue targets for new businesses given strategic delays on key rollouts. New business development Content Achieved increased local content targets while securing and renewing key general entertainment and sports content deals on acceptable terms, e.g. the successful launch of the South African T20 competition. Cash extraction Exceed the group’s cost savings target which helped partially offset SA margins pressure and supported RoA reaching breakeven. Cost saving Achieved the target customer satisfaction scores for the SA and ROA DTH businesses (DStv), but missed the customer satisfaction target for the RoA DTT business (GOtv). Customer satisfaction SOMEWHAT ACHIEVED 50% OUTSTANDING 110% ACHIEVED 100% OVER ACHIEVED 105% NOT ACHIEVED 0% Key Overview Introduction Understanding Phuthuma Nathi Understanding MultiChoice SA MultiChoice SA performance Financial review Corporate governance review Shareholder information Phuthuma Nathi Investments (RF) Limited Integrated annual report 2023 121
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